Acquiring new customers is the biggest hurdle any new business faces. To solve this challenge, there are emerging tools and technologies designed to measure customer sign-up success and empower users with effective self-service tools and content. The process of converting new sign-ups into active users, or onboarding, demonstrates your product’s value, educates users and guides them through the features of your website or application
Effectively onboarding users can improve customer experience, lower support costs and increase revenue. We’ve collected 15 of the best tools that allow you to create guides and tours to increase customer satisfaction and reduce support costs …
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Source:: 15 tools to onboard and engage new users
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