Apps and Software

Acquiring new customers is the biggest hurdle any new business faces. To solve this challenge, there are emerging tools and technologies designed to measure customer sign-up success and empower users with effective self-service tools and content. The process of converting new sign-ups into active users, or onboarding, demonstrates your product's value, educates users and guides them through the features of your website or application

Effectively onboarding users can improve customer experience, lower support costs and increase revenue. We've collected 15 of the best tools that allow you to create guides and tours to increase customer satisfaction and reduce support costs ...

The future is ultra-high resolution, connected and driverless — that's the clear message we took away from the 2015 International CES, which wrapped on Friday after a week of gadget-filled insanity.

CES is the first tech event of the year — and it's the biggest. Manufacturers, developers, enthusiasts and everyone in between attend the show to explore the tech landscape, and contribute to the conversation. Not every tech trend seen at CES catches on, but they're all talked about, usually for months to come.

Sometimes CES, for all its activity, is boring and predictable. Not so this year: There were big announcements for ...

LAS VEGAS — Along with all the incremental improvements of existing tech-related staples (audio equipment, cars, etc.) as well as cutting-edge tech (wearables and drones) showcased at CES, we witnessed a major shift: Virtual reality matured into a serious category

It's not that the show floor was laden with VR technology, but the ones that did show up were no longer promising a far off future of virtual worlds — instead, they displayed technology that is just about ready to hit the market. There was even a special ...